Privacy Policy

This Privacy Policy explains how Roofing Leander TX ("we," "us," or "our"), operating the website roofingleandertx.com (the "Site"), collects, uses, and protects your information when you visit the Site or request our roofing services. By using the Site, you agree to the practices described below.

Information We Collect

We collect information you provide directly and information gathered automatically when you use the Site.

Information you provide: When you fill out our estimate or contact forms, call, or email us, we may collect your name, phone number, email address, street address or ZIP code, the type of roofing service you need, and any details you include in your message.

Information collected automatically: Like most websites, we automatically collect certain technical data such as your IP address, browser type, device information, pages viewed, referring website, and the dates and times of your visits. This is collected through cookies and similar technologies.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate the Site, remember your preferences, analyze traffic, and improve your experience. We may use analytics tools such as Google Analytics to understand how visitors use the Site. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.

How We Use Your Information

• To respond to your inquiries and provide free estimates and quotes;
• To schedule, perform, and follow up on roofing services;
• To communicate with you about your project, appointments, and account;
• To send service updates and, with your consent, occasional promotional messages;
• To operate, maintain, and improve the Site and our services;
• To comply with legal obligations and protect our rights.

Communications & SMS/Text Messaging

By submitting your phone number through our forms or providing it to us, you consent to be contacted by phone, text message (SMS), and email regarding your inquiry and our services. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, or unsubscribe from emails using the link in any message. We do not sell or share your mobile opt-in information or phone number with third parties for their own marketing purposes.

How We Share Your Information

We do not sell your personal information. We may share information only in these limited circumstances:

• Service providers: with trusted vendors who help us operate the Site and business (e.g., website hosting, form processing, analytics, scheduling, and payment processing), who are obligated to protect your information;
• Insurance and claims: when you ask us to assist with a roofing insurance claim, we may share relevant details with your insurer or adjuster at your direction;
• Legal requirements: when required by law, subpoena, or to protect the rights, property, or safety of our company, customers, or others;
• Business transfers: in connection with a merger, acquisition, or sale of assets.

Third-Party Services

The Site uses third-party services that may collect information under their own privacy policies, including Google Maps (to display our service area) and Google Analytics. We encourage you to review Google's privacy practices at policies.google.com/privacy.

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal, tax, and accounting obligations. When no longer needed, we securely delete or anonymize it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete it, and to opt out of certain processing.

Texas residents: Under the Texas Data Privacy and Security Act (TDPSA), you may have the right to confirm whether we process your personal data, access and obtain a copy of it, correct inaccuracies, request deletion, and opt out of targeted advertising or the sale of personal data.

California residents (CCPA/CPRA) and EU/UK residents (GDPR) may have additional rights where those laws apply. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your privacy rights.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Third-Party Links

The Site may contain links to other websites we do not control. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

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